From Process Mining to EBITDA — LLMs in the Loop

## What traditional process mining misses Traditional event-log mining often misses what actually drives work: the narrative in tickets, emails, and documents. ## LLMs in the loop **LLM-enabled process mining** pulls from structured systems and unstructured comms to see the *real* process. * Merge ERP/CRM/ITSM event logs with email/ticket narratives * Cluster variants, find blockers, and quantify waste * Score opportunities by **EBITDA impact × feasibility × risk** ## The output operators want This surfaces a prioritized, board-ready roadmap for pilots over the next two quarters: measurable workflows with known data sources and clear governance questions.